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Client Services Liaison
2 months ago
We are seeking a highly skilled and customer-focused individual to join our Client Services team as a Client Services Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service to both internal and external clients of illion Australia Pty.
Key Responsibilities- Provide high-quality consultation and support to clients across various business units.
- Work closely with internal stakeholders to ensure seamless communication and collaboration.
- Assist clients in understanding and interpreting illion reports and scores from various platforms.
- Develop and maintain strong relationships with clients to drive business growth and customer satisfaction.
- Stay up-to-date with industry trends and best practices to provide expert advice and guidance to clients.
- Strong problem-solving and conflict resolution skills.
- High attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment and adapt to changing priorities.
- Knowledge of Microsoft Office products and ability to learn new systems quickly.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work with a leading provider of data and analytics products and services in Australia and New Zealand.
illion Australia Pty is a leading independent provider of trusted data and analytics products and services in Australia and New Zealand. We are headquartered in Melbourne with offices in all major metropolitan cities across Australia and New Zealand. Our team works with leading brands in our region to bring data and analytics to life.