Ecommerce Product Manager

3 days ago

Sydney, New South Wales, Australia beBeeEcommerce Full time $60,000 - $80,000
Job Overview

We are seeking an experienced professional to assume the role of Ecommerce Coordinator. The successful candidate will be responsible for ensuring that all products are available on our website in a timely manner, with high-quality visuals and attributes.

Main Responsibilities:
  • Product Management: Manage the end-to-end enrichment process for ecommerce, including data points and photography.
  • Ensure product information is accurate and up-to-date.
  • Generate product descriptions using product data and brand tone of voice.
  • Manage product samples for photography and coordinate with retouchers.
  • Manage ecommerce photography shoots with internal teams and approve images.
  • Liaise with brands and store teams to obtain required samples.
  • Own on-site product data, ensuring accuracy and delivering a best-in-class customer experience.
  • Maintain a uniform product experience across categories (visuals, angles, background).
  • Optimize user filtering by associating relevant attributes to products.
  • Collaborate with ecommerce/SEO teams to optimize products for organic search and drive site traffic.
Pricing Management:
  • Work with product and ecommerce teams to maintain consistent pricing across platforms.
  • Deliver updates accurately and within deadlines.
  • Set up and remove onsite promotions; align online promotions with in-store activity when necessary.
Ecommerce Operations:
  • Support ecommerce team with UAT testing and QA checks for new website developments and deployments.
  • Assist with uploading blog articles and SEO updates.
  • Update store hours across the network on the website and Google.
Customer Experience:
  • Collaborate with departments to deliver a best-in-class customer experience.
  • Be the first point of contact for operational and product concerns.
  • Assist with special projects advancing customer experience.
Sales Analysis / Reporting:
  • Assist with ad-hoc reporting as needed.
  • Monitor and analyze website metrics, taking action as appropriate.
  • Monitor on-site selling and search tool reporting to optimize product merchandising.
Requirements:
  • 1+ years ecommerce operations coordination experience.
  • Copywriting capability.
  • MS Excel (Intermediate-Advanced).
  • Preferably footwear retail or wholesale background or interest in sport/running.
  • Effective written and verbal communication skills.
  • Can-do attitude, hands-on, and responsive.
  • Able to prioritize and meet deadlines.
  • Work independently and as part of a team.
  • Highly self-driven with initiative to support the wider team.

We value diversity and strive to create an inclusive workplace promoting diversity, equity, and inclusion.

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