Product Manager

Grays is looking for a Product Manager to join our fast-moving Product team. The Product Manager is responsible for driving the strategy, roadmap, and execution of products from conception to launch. This role requires balancing customer needs, business objectives, and technical feasibility to deliver products that provide measurable value. The Product Manager works closely with cross-functional teams-including engineering, design, marketing, and operations-to ensure alignment and successful delivery.

• Work closely with product leadership to define, prioritise, and communicate the product roadmap for digital products, ensuring alignment with company goals.

• Analyse customer insights, ecommerce and behavioural data and divisional business objectives then convert findings into well-defined product requirements and user stories.

• Maintain a prioritized backlog that balances quick wins with larger initiatives, ensuring development teams are always focused on the highest-value outcomes.

• Partner closely with technical teams during development, testing, and release cycles to remove blockers, manage risks, and ensure product stability post-launch.

• Work closely with stakeholders on feature discovery, development and releases, ensuring there is alignment on process changes, solution adoption, and go-to-market strategies.

• Track released feature KPIs through analytics tools and use insights to inform product improvements and future roadmap decisions.

• 3+ years of proven experience in product management or a closely related role, ideally within technology, e-commerce, or digital platforms

• Bachelor's degree in Business, Computer Science, Engineering, or a related field; equivalent practical experience will also be considered.

• Strong track record of delivering successful products from concept to launch.

• Strong understanding of Agile/Scrum frameworks, product discovery, and iterative delivery practices.

• Ability to work closely with engineering teams, with familiarity in APIs, data structures, and modern front-end/back-end technologies a plus.

• Experience using analytics tools (Google Analytics, Adobe Analytics, etc.) to measure product performance, interpret data, and make evidence-based decisions.

• Proven ability to influence and collaborate across cross-functional teams, balancing competing priorities and driving alignment.

• Excellent written and verbal communication skills, with experience presenting product strategies, roadmaps, and outcomes to stakeholders at all levels.

• Be part of a creative and engaging team.
• Work in a fast-paced environment with opportunities for growth.
• Advance your career in a dynamic Australian e-commerce company.
• Enjoy generous paid parental leave for both primary and secondary carers, with no minimum tenure requirements.
• Benefit from perks like monthly vouchers to spend at Grays, regular BBQ breakfasts, recognition and discounts
• Learn and develop through participation in Grays projects, people leadership sessions, and access to a wide range of online learning modules.
• Experience flexibility with our "Flex at Grays" guidelines, helping you balance your individual circumstances with your role and team needs. At Grays, our starting position with flexible work requests is "how can we." Ask us about flexibility at Grays in your interview.

About Grays:

Grays is an Australian online retail and auction company, offering a vast range of consumer, industrial, and commercial goods. We offer our customers great value and convenience, and our vendors an efficient alternative sales channel. Grays has a heritage spanning over 100 years and has always been a pioneer in creating the most efficient way for buyers and sellers to connect, from our traditional auction heritage to our first online auctions back in the year 2000.