Energy Storage Services Director

4 weeks ago


Melbourne, Victoria, Australia Fluence Full time

About the Position

We are seeking an experienced and highly skilled Energy Storage Services Director to join our team in Australia. As a key member of our leadership team, you will play a pivotal role in driving the delivery of exceptional services related to our cutting-edge energy storage systems.

Key Responsibilities:

  • Cultivate and maintain strong relationships with clients, understanding their unique needs and ensuring exceptional service delivery.
  • Lead the end-to-end service delivery process, with a focus on the maintenance and operations of energy storage systems.
  • Manage Long-Term Service Agreement (LTSA) contracts, ensuring compliance with terms and conditions, and fostering long-term customer satisfaction.
  • Develop and implement project plans for maintenance and operations, coordinating resources, schedules, and activities to meet project milestones and client expectations.
  • Support in the provision technical expertise through your team to resolve complex issues, serving as a point of escalation for challenging service-related matters.

Qualifications:

  • Bachelor's degree in electrical engineering, renewable energy, or a related field.
  • Experience in the renewable energy industry.
  • 5+ years of experience in a managerial role within the energy storage or related industry.
  • Strong technical background and knowledge of energy storage systems.
  • Proven experience in client management, service delivery, and contract management.
  • Excellent leadership and team management skills.

About Fluence

Fluence is a global market leader in energy storage products and services, providing an ecosystem of offerings to drive the clean energy transition. With a presence in 30 global markets, we offer modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables.

Estimated Salary Range: AU$120,000 - AU$180,000 per annum, depending on experience.



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