Service Delivery Excellence Specialist

6 days ago

Sydney, New South Wales, Australia beBeeExpert Full time $90,000 - $120,000

Job Overview:

We are seeking an expert to oversee service delivery across multiple clients, ensuring seamless operations and optimal satisfaction.

Key Responsibilities:
  • Manage daily service delivery for assigned portfolios by coordinating work orders, project management, and service agreements.
  • Maintain effective communication strategies with clients and internal teams to achieve resource optimisation and delivery excellence.
  • Oversee incident management, SLA compliance, and reporting activities to ensure prompt resolution of issues.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
What We Offer:
  • Professional Development Plans to support career advancement.
  • Employee Support Programmes to promote employee wellbeing.
  • Workplace Inclusion Initiatives to foster a diverse and inclusive work environment.
  • Recognition and Rewards Programme to acknowledge outstanding contributions.
  • Corporate Social Responsibility initiatives to make a positive impact on society.
About Us:
  • We empower organisations to go beyond and make potential reality for our customers.

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