Excellence in Service Delivery

1 week ago

Sydney, New South Wales, Australia beBeeService Full time $90,000 - $120,000
Service Delivery Excellence

We're seeking a skilled Service Delivery Coordinator to join our team.

About the Role

You'll be responsible for overseeing service delivery, managing support tickets and upholding SLAs while collaborating with customers and internal teams.

Key Responsibilities
  • Oversight of service delivery tasks
  • Support ticket management: prioritization, resolution tracking, SLA compliance
  • Customer satisfaction, retention, and engagement driving
  • Service expansion and process improvement identification
  • Voice of the customer within the organization representation

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