Service Delivery Specialist

3 days ago

Sydney, New South Wales, Australia beBeeFamilySupport Full time $110,000 - $156,277
Job Title: Service Delivery Specialist

We are seeking an experienced Service Delivery Specialist to drive the delivery of high-quality, digitally-enabled information and support services for families affected by childhood dementia.

This is a key role in creating an integrated service ecosystem that transforms support for families navigating childhood dementia. The successful candidate will have significant experience in service delivery operations and exceptional relationship management skills.

Key Responsibilities:
  • Develop and enable the vision for a digital information and support hub.
  • Oversee the design and implementation of direct support services for families, commencing with an Online Community and Peer Connections Program.
  • Enable a seamless experience between families and appropriate services delivered by other providers.
  • Develop new service offerings based on identified family needs and CDI strategy.
Requirements:
  • Bachelor's degree in Social Work, Health Sciences, Nursing, Public Health, or related field.
  • 5+ years' experience in service delivery, healthcare systems, or technology-enabled service delivery.
  • Demonstrated experience in co-design processes and family-centered service development.
  • Strong project management experience with complex, multi-stakeholder implementation projects.
Working at Our Organization:

We value work-life balance and offer flexible work arrangements. This role allows for a hybrid work setup with the flexibility to work remotely.

Be part of a passionate, dedicated team that values innovation, collaboration, and excellence.

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