Customer Service Representative
17 hours ago
Customer Service Representative - South Yarra Location
At Great Southern Bank, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in our South Yarra location, you'll play a vital role in helping customers achieve their financial goals.
The estimated salary for this position is around $60,000 - $80,000 per annum, depending on experience and qualifications.
Company Overview: Great Southern Bank is a leading provider of banking services, dedicated to making a positive difference in the lives of our customers. Our team is passionate about delivering outstanding customer service and creating a supportive work environment.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and in-person interactions
- Deliver tailored solutions to meet customer needs and exceed expectations
- Collaborate with colleagues to resolve complex customer issues
- Stay up-to-date with product knowledge and regulatory requirements
Requirements:
- Diploma or degree in a related field (e.g., business, communications)
- 2+ years of customer-facing experience in a similar role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to change
Benefits:
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- A competitive salary and benefits package
About the Role: This is an exciting opportunity to join our vibrant customer centre in the heart of South Yarra. If you're passionate about delivering exceptional customer service and have a strong desire to make a positive impact, we'd love to hear from you
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