Client Service Representative
1 week ago
We are seeking a skilled and compassionate Client Service Representative to join our team at the NSW Department of Communities and Justice.
About the RoleThe Client Service Representative will provide service and support directly to victims of crime through the provision of information, advice, and referrals, and the management of applications for victims' support.
Key Responsibilities- Work in a trauma-informed way to ensure that the needs of the client are holistically addressed.
- Process applications for victim's support, with assistance as needed.
- Work collaboratively across Victims Services to ensure the effective administration of the Victims Support Scheme, and identify opportunities to improve our policies, procedures, and practices.
We are looking for a highly motivated and organized individual who is passionate about providing excellent customer service and support to victims of crime.
The ideal candidate will have excellent communication and interpersonal skills, and be able to work effectively in a fast-paced environment.
What We OfferWe offer a dynamic and supportive work environment, with opportunities for professional growth and development.
Our team is committed to delivering high-quality services to victims of crime, and we are looking for someone who shares our commitment and values.
How to ApplyTo apply for this role, please submit your application, including your resume and a cover letter, addressing the key capabilities listed in the role description.
Please note that applications close on Sunday, 17th of September 2023 at 11:59pm AEST.
For more information about the role or what it's like to work for the NSW Department of Communities and Justice, please contact the hiring manager, Crystal Pegg, on 02 8688 0776 or at .
Visit to learn more about our organization and our values.
We are an equal opportunity employer and welcome applications from diverse candidates.
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