Customer Service Representative

3 weeks ago

Parramatta, New South Wales, Australia HCF - Member Service Full time
About the Role

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide outstanding customer service to our members, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with our team to achieve sales and service targets, promoting HCF products and services to our members.
  • Engage with customers to understand their needs and preferences, providing tailored solutions to meet their expectations.
  • Develop and maintain a deep understanding of HCF's products and services, staying up-to-date on new offerings and initiatives.
  • Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring you remain at the forefront of customer service excellence.
About You

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a positive attitude, excellent communication skills, and a strong work ethic, we want to hear from you.

As a Customer Service Representative at HCF - Member Service, you will have the opportunity to work in a dynamic and supportive team environment, where you will be empowered to make a real difference in the lives of our members.

What We Offer
  • A competitive salary and benefits package, including 50% subsidy on HCF hospital and/or extras cover.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive team environment, where you will be empowered to make a real difference in the lives of our members.
  • A hybrid working model, with a minimum of 2 days in the office per week.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    2 weeks ago

    Parramatta, New South Wales, Australia HCF - Member Service Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide outstanding customer service to our...

  • Customer Service Representative

    2 weeks ago

    Parramatta, New South Wales, Australia HCF - Member Service Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide outstanding customer service to our...

  • Customer Service Representative

    1 week ago

    Parramatta, New South Wales, Australia HCF - Member Service Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide outstanding customer service to our...

  • Customer Service Representative

    2 weeks ago

    Parramatta, New South Wales, Australia HCF - Member Service Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide outstanding customer service to our...

  • Customer Service Representative

    3 weeks ago

    Parramatta, New South Wales, Australia Fuse Recruitment Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeFuse Recruitment is seeking a highly skilled Customer Service Representative to join our client's team in Erskine Park. As a key member of the sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key...

  • Customer Service Representative

    2 weeks ago

    Parramatta, New South Wales, Australia HCF - Member Service Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Retention Customer Care Consultant. As a key member of our customer service team, you will play a critical role in maximizing outbound and inbound call opportunities to promote HCF Group products and services.Key ResponsibilitiesMake outbound calls to members who...

  • Customer Service Representative

    6 days ago

    Parramatta, New South Wales, Australia Fuse Recruitment Full time

    Customer Service RepresentativeFuse Recruitment is seeking a highly skilled Customer Service Representative to join our client's team in Erskine Park. As a key member of the sales team, you will be responsible for delivering exceptional customer service and building strong relationships with clients.Key Responsibilities:Provide outstanding customer service...

  • Customer Service Representative

    1 month ago

    Parramatta, New South Wales, Australia Matrix Education Full time

    {"h1": "Customer Service Representative", "p": "At Matrix Education, we are seeking a skilled Customer Service Representative to join our team. As a key member of our campus community, you will provide exceptional administrative support to our customers, ensuring a positive experience from initial contact to enrolment and beyond.", "ul": [{"li": "Respond to...

  • Customer Service Representative

    1 month ago

    Parramatta, New South Wales, Australia Matrix Education Full time

    {"h1": "Customer Service Representative", "p": "At Matrix Education, we are seeking a skilled Customer Service Representative to join our team. As a key member of our campus community, you will provide exceptional administrative support to our customers, ensuring a positive experience from initial contact to enrolment and beyond.", "ul": [{"li": "Respond to...

  • Customer Service Representative

    2 months ago

    Parramatta, New South Wales, Australia Weploy Full time

    About WeployWe're a dynamic and diverse company that's passionate about delivering exceptional customer experiences. Our team is dedicated to providing a compassionate and personable experience to our members.Job SummaryWe're seeking a highly skilled and empathetic Customer Service Representative to join our upbeat and diverse contact centre team. As a...

  • Customer Service Representative

    6 days ago

    Parramatta, New South Wales, Australia HCF Australia Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at HCF Australia. As a Telephone Sales Representative, you will be responsible for providing exceptional customer service and selling HCF Health and Life Insurance products to potential customers.This is a full-time, hybrid position that requires strong communication...

  • Customer Service Representative

    2 days ago

    Parramatta, New South Wales, Australia HCF - Member Service Full time

    About the RoleThe Retention Customer Care Consultant is a key position within HCF - Member Service, responsible for maximizing outbound and inbound call opportunities to promote HCF Group products and services to existing members who have indicated they wish to cancel and win back members who have left the fund.Key ResponsibilitiesMake outbound calls to...

  • Customer Service Representative

    6 days ago

    Parramatta, New South Wales, Australia Talenza Full time

    About the Role:Talenza is seeking a skilled Customer Service Representative to join our team. As a Call Centre Operator, you will be responsible for delivering high-quality customer service and administrative support to our clients.Key Responsibilities:Communicate with customers via phone to verify their eligibility for support programs.Collaborate with...

  • Customer Service Representative

    1 month ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Job Title: Customer ServiceWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective support...

  • Customer Service Representative

    1 week ago

    Parramatta, New South Wales, Australia Conquest Personnel Pty Ltd Full time

    Unlock your career potential with Conquest Personnel Pty Ltd as a Customer Service and Representative.About the RoleThis exciting opportunity is located in Parramatta, with a state-of-the-art warehouse and showroom. As a key member of our team, you will be responsible for meeting and greeting clients, handling incoming calls, and providing assistance with...

  • Customer Service Representative

    3 weeks ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Customer Support RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Parramatta, New South Wales, Australia Avis Full time

    {"title": "Customer Service Representative", "content": "About the RoleIn this role, you will be the face of our brand, interacting with customers at the rental counter and providing exceptional service.Key ResponsibilitiesEstablish customer car rental needs by actively listeningReview and recommend ABG's various add-ons and servicesCommunicate rental...

  • Customer Service Representative

    3 weeks ago

    Parramatta, New South Wales, Australia Synaco Global Recruitment Full time

    {"h1": "Customer Service Officer Role Overview", "p": "At Synaco Global Recruitment, we are seeking a highly skilled Customer Service Officer to join our team on an ongoing basis. As a frontline representative of our business, you will be responsible for providing accurate information to customers, generating quotes, managing freight costs, and ensuring...

  • Customer Service Representative

    3 weeks ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Customer Support RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various...

  • Customer Service Representative

    1 month ago

    Parramatta, New South Wales, Australia Synaco Global Recruitment Full time

    {"h1": "Customer Service Officer Role Overview", "p": "At Synaco Global Recruitment, we are seeking a highly skilled Customer Service Officer to join our team on an ongoing basis. As a frontline representative of our business, you will be responsible for providing accurate information to customers, generating quotes, managing freight costs, and ensuring...