Customer Service Representative
2 weeks ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.
Key Responsibilities- Provide outstanding customer service to our members, responding to their inquiries and resolving any issues in a timely and professional manner.
- Work collaboratively with our team to achieve sales and service targets, promoting HCF products and services to our members.
- Engage with customers to understand their needs and preferences, providing tailored solutions to meet their expectations.
- Develop and maintain a deep understanding of HCF's products and services, staying up-to-date on new offerings and initiatives.
- Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring you remain at the forefront of customer service excellence.
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a positive attitude, excellent communication skills, and a strong work ethic, we encourage you to apply.
What We OfferAs a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a leading health insurance provider.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to vacancy@hcf.com.au.
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