Building Strong Relationships and Delivering Exceptional Customer Service

4 days ago

Sydney, New South Wales, Australia beBeeExecutive Full time $90,000 - $120,000
Job Title:

Supplier Relations Executive

Job Description:
  • We are seeking an experienced and dynamic Supplier Relations Executive to join our team. This role is responsible for building and maintaining strong relationships with suppliers, ensuring seamless communication and collaboration across departments.
Key Responsibilities:
  • Assist the Procurement team in developing and executing supplier programs.
  • Establish and maintain effective working relationships with hoteliers and other suppliers.
  • Support the team with documentation and data management for the Request for Pricing (RFP) process.
  • Action internal queries and issue escalations related to suppliers, providing solutions and liaising with staff and suppliers.
  • Work closely with Operations and Divisional heads on car and ground transport rates and queries.
  • Collect and store hotel information on relevant database systems, ensuring smooth operation of back-office systems related to suppliers.
  • Assist the Procurement team in collating supplier reports from Tramada and TAG Desktop.
  • Coordinate supplier office visits and agents' presentations, and liaise with other APAC offices to obtain their appointments.
  • Meet and greet catering deliveries, off-site events, and FAM trips. Organize the calendar of supplier events and invite and manage all staff invitations as needed.
  • Attend industry events to enhance the company's profile in the hotel industry.
  • Coordinate employee attendance to all in-house supplier training sessions, presentations, FAM trips, and supplier functions.
  • Assist with the distribution of supplier information to all employees.
  • Attend all in-house supplier training sessions, presentations, and meetings when required.
  • Coordinate shareholders, directors, and support employee business travel requiring APAC accommodations in line with the company's Business Travel Policy.
  • Keep a log of Hotel Reward Points and properly allocate the Hotel Reward Points when needed towards directors or employee travel.
  • Collate and distribute the bi-weekly Supplier Relations Newsletter for all APAC internal staff.
  • Operate in accordance with local bribery legislation and company policies.
  • Provide customer service and adhere to service level agreements and company PCI regulations.
  • Work with the Finance team to ensure accurate and timely processing of payments where required.
  • Assist the team with the setup of allocations and contracts for suppliers and vendors.
  • Field agent queries and maintain supplier profiles, assist with load inventory, and update supplier details in the system.

  • Building Strong Relationships

    6 days ago

    Sydney, New South Wales, Australia beBeeCommunication Full time $100,000 - $120,000

    Relationship Manager RoleWe are seeking a highly skilled and experienced Relationship Manager to join our team. As a Relationship Manager, you will be responsible for delivering exceptional service and building strong relationships with our broker partners.You will work closely with our Business Development Managers (BDMs) to position our products favourably...

  • Building Strong Relationships

    12 hours ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $100,000 - $120,000

    Client Relationship ManagerWe are looking for a Client Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our clients to drive business growth and customer satisfaction.About the RoleThe Client Relationship Manager will work closely with our sales and marketing teams to identify...

  • Building Strong Business Relationships

    6 days ago

    Sydney, New South Wales, Australia beBeeDevelopment Full time $150,000 - $180,000

    Business Development Manager">We are seeking an experienced Business Development Manager to join our Commercial Banking team in Sydney.As a key member of the team, you will be responsible for building and maintaining strong relationships with our business clients.Key Responsibilities:Develop and execute strategies to grow existing client relationships and...

  • Building Customer Relationships

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $110,000 - $130,000

    Customer Banking Specialist Role OverviewWe are seeking a highly skilled and customer-focused Banking Specialist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and building long-term relationships.In this role, you will be responsible for providing expert advice and guidance...

  • Delivering Exceptional Customer Service

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $95,000

    As a Customer Experience Representative, you will play a vital role in delivering exceptional customer service. A global automotive manufacturer is renowned for their innovative designs and cutting-edge technology.Key Responsibilities:Manage inbound and outbound customer interactions across phone and email, ensuring first-contact resolution and adherence to...

  • Building Strong Business Relationships

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000

    Job TitleSmall Business Relationship ManagerKey ResponsibilitiesDeliver sales and growth initiatives for a portfolio of small business customers.Establish and maintain strong relationships with business partners to create and act on new business opportunities.Manage and execute Salesforce opportunities and national leads.Increase the bank's presence in the...

  • Delivering Exceptional Customer Experiences

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $60,000 - $80,000

    Job OverviewJob Title: Customer Experience Specialist TraineeThis role focuses on delivering exceptional customer service and building strong relationships through effective communication, product knowledge, and interpersonal skills.About the JobAs a Customer Experience Specialist, you will learn and develop key responsibilities to deliver outstanding...

  • Delivering Exceptional Customer Experiences

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

    Customer Service Professional RoleAs a highly skilled customer service professional, you will play a vital role in ensuring that every interaction with our customers is positive and exceeds their expectations.Responsibilities include:Managing and prioritizing customer inquiries and resolving issues efficiently.Developing strong rapport with customers to...

  • Deliver Exceptional Customer Experiences

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $70,000 - $95,000

    Customer Service Representative Job Description:This is a key role in delivering exceptional customer experiences across multiple channels. As a Customer Service Representative, you will be reporting to the Team Leader and contribute to high-quality outcomes that support essential services.You will respond to customer enquiries across all channels (inbound &...

  • Deliver Exceptional Customer Experience

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $43,200 - $60,800

    Improve Lives by Delivering Exceptional Customer ServiceWe are looking for a skilled Beverage Attendant to join our team on a Part-Time basis. This role will involve providing prompt and courteous service across areas including the bar and gaming.Key Responsibilities:Provide exceptional customer service, ensuring a high level of satisfaction for all...