Customer Service Operations Coordinator

2 weeks ago

Sunshine Coast, Australia beBeeManager Full time $60,000 - $90,000
Job Title: Assistant Fulfillment ManagerAbout the Role:

The role of an Assistant Fulfillment Manager involves supporting the team to deliver exceptional customer service, ensuring orders are picked and packed on time and to high standards. This position requires a leader who can manage day-to-day operations, prioritize tasks, and ensure timely delivery of orders.

Key Responsibilities:
  • Support the Fulfillment Manager in managing departmental operations, prioritizing team and customer needs.
  • Coach teams to maintain high store standards in Food Safety, Safety, and On-Time Delivery.
  • Ensure timely delivery of orders to customers.
Requirements:

To succeed in this role, you will require strong leadership and communication skills, a passion for retailing and merchandising, and experience in leading teams to achieve operational goals.

  • Ability to listen, learn, and demonstrate genuine care for team members and customers.
  • Drive to work collaboratively and end-to-end as one team.
  • Belief in doing the right thing.
  • Ability to thrive in a fast-paced and complex environment.
Benefits:

We offer a range of benefits and programs to support your career growth and well-being, including team discounts, a robust rewards program, and access to wellness initiatives.

  • Team discounts across our brands and a rewards program that celebrates purpose-driven work.
  • 24/7 access to mental health support.
  • A progressive leave policy to prioritize your well-being.
About Us:

We're committed to creating a diverse and inclusive workplace where everyone feels valued and supported. We're dedicated to creating a better tomorrow, together.

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