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Client Relationship Manager
2 months ago
Melbourne & Olympic Parks is seeking a highly skilled Client Relationship Manager to join our team. As a key member of our ticketing department, you will be responsible for managing and enhancing ticketing services for our key clients and internal customers.
About the RoleAs a Client Relationship Manager, you will play a pivotal role in leading the planning and delivery of ticketing for events across our venues. You will be responsible for ensuring a seamless and high-quality experience from inception to execution.
Key Responsibilities- Manage and enhance ticketing services for key clients and internal customers
- Lead the planning and delivery of ticketing for events across our venues
- Collaborate with internal teams to ensure effective ticketing operations
- Use specialist knowledge to inform direction regarding venue modes, capacities, fees, and charges
- Strong technical skills and knowledge of mainstream ticketing systems
- Excellent relationship management skills with a passion for Customer Experience
- Competent arithmetical abilities with experience in calculating venue capacities and balancing sales figures
- Proficiency in Microsoft Office, particularly Excel, and Adobe Photoshop
Melbourne & Olympic Parks is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting, and community events each year across our world-class venues.
We are passionate about delivering world-class customer experiences to every person, every event, every time. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
