Client Relationship Manager
1 month ago
At Osborne Richardson, we are seeking a skilled Client Relationship Manager to join our team in Melbourne.
Our client is a leading private family-owned company in the Australian grocery industry, specialising in continental goods.
Key Responsibilities:
- Accurately process orders, manage inventory, and resolve discrepancies
- Provide product information to customers and receive and enter customer orders via phone and electronically
- Maintain strong customer relationships and deliver exceptional service
- Analyse customer feedback, implement improvement strategies, and collaborate on customer-centric initiatives
- Assist with project implementation and recommend improvements
- Work collaboratively in a small team to ensure daily tasks are completed
Requirements:
- Proven sales experience in customer-facing roles
- Previous experience in 3PL (highly regarded)
- Ability to thrive in fast-paced environments, multitask, and be passionate about the food industry
- Dedication to delivering exceptional customer experiences
- Excellent communication skills and proficiency in MS Office
This role offers the opportunity to join a supportive and collaborative team with possibilities for further career growth.
The successful candidate will have full Australian working rights (Permanent Residency or Citizenship) and must complete a National Police Check.
A competitive salary of $60,000 - $80,000 per annum is on offer for this office-based position requiring attendance 5 days a week.
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