Client Relationship Manager

1 month ago


Melbourne, Victoria, Australia Osborne Richardson Full time

At Osborne Richardson, we are seeking a skilled Client Relationship Manager to join our team in Melbourne.

Our client is a leading private family-owned company in the Australian grocery industry, specialising in continental goods.

Key Responsibilities:

  • Accurately process orders, manage inventory, and resolve discrepancies
  • Provide product information to customers and receive and enter customer orders via phone and electronically
  • Maintain strong customer relationships and deliver exceptional service
  • Analyse customer feedback, implement improvement strategies, and collaborate on customer-centric initiatives
  • Assist with project implementation and recommend improvements
  • Work collaboratively in a small team to ensure daily tasks are completed

Requirements:

  • Proven sales experience in customer-facing roles
  • Previous experience in 3PL (highly regarded)
  • Ability to thrive in fast-paced environments, multitask, and be passionate about the food industry
  • Dedication to delivering exceptional customer experiences
  • Excellent communication skills and proficiency in MS Office

This role offers the opportunity to join a supportive and collaborative team with possibilities for further career growth.

The successful candidate will have full Australian working rights (Permanent Residency or Citizenship) and must complete a National Police Check.

A competitive salary of $60,000 - $80,000 per annum is on offer for this office-based position requiring attendance 5 days a week.



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