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Customer Banking Specialist Morayfield Role

2 months ago

Brisbane, Queensland, Australia Commonwealth Bank of Australia Full time

Delivering Exceptional Customer Banking Experience

We are seeking a skilled Customer Banking Specialist to join our Morayfield Branch team. As a key representative of the Commonwealth Bank of Australia, you will play a vital role in delivering a seamless banking experience to our customers.

Key Responsibilities:

  • Conduct in-depth conversations with customers to understand their overall banking needs, including Home Loans, Business Banking, and Financial Advice.
  • Support customers with enquiries, account maintenance, and credit product applications.
  • Complete Financial Health Checks to assess customers' financial needs and identify opportunities for growth.
  • Educate and demonstrate in-branch technology and digital banking options to customers.
  • Problem-solve and provide effective solutions while championing our risk-adverse culture.

Requirements:

  • Experience in delivering exceptional customer service in financial services, retail, or hospitality.
  • Excellent communication skills and the ability to articulate financial terms clearly.
  • Ability to ask questions, find solutions, act with integrity, and prioritize customer needs.
  • Ability to work in a fast-paced, commercially driven retail environment.
  • A genuine interest in building a career with the Commonwealth Bank of Australia.

Join Our Team and discover a career that's as rewarding as it is challenging. If you're passionate about delivering exceptional customer banking experiences, apply today