Senior Service Growth Strategist

3 weeks ago


Melbourne, Victoria, Australia Six Degrees Executive Full time
About the Opportunity

As a Senior Service Growth Strategist, you will play a critical role in empowering this business to achieve exceptional growth and revenue through the development of a best-in-class service department. Reporting directly to the CEO, you will be part of a senior leadership team shaping the future of this organisation.

Key Responsibilities
  • Develop Strategic Roadmap: Work with the leadership group to design and execute a strategy for creating a profit centre that contributes significantly to the organization's overall revenue within three to five years.
  • Sales Enablement: Educate and train the project sales team on service solutions to drive revenue growth from existing customers and target new business opportunities.
  • Process Optimization: Implement systems, processes, and a scalable service platform to effectively manage work flows and improve customer experience.
Requirements
  • Commercial Experience: Proven track record of commercial growth, evidence of building and growing best-in-class service departments, and revenue streams.
  • Negotiation and Contract Management: Skilled at driving mutually beneficial commercial outcomes through influence, active listening, and detail orientation.
  • Financial Acumen: Understands the numbers and commercial impacts of decisions affecting the top and bottom line.
  • Leadership: Results-focused leader who can flex between strategic and tactical initiatives with ease, including hands-on business development.
What We Offer
  • Competitive Base Package: A highly attractive base salary complemented by a bonus structure focused on achieving growth objectives.
  • Travel Opportunities: National travel required as the service team is distributed across the country.
  • Career Growth: The opportunity to help shape the future of this organisation and contribute to its growth and success.


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