Automotive Customer Service Consultant

7 days ago


Melbourne, Victoria, Australia Macro Recruitment Full time

Position Overview
A full-time opportunity within a reputable automotive dealership. We are seeking an automotive service advisor dedicated to providing outstanding customer support.

Key Responsibilities
Your daily tasks will include:

• Welcoming clients and evaluating their service requirements

• Effectively liaising with technicians to identify and resolve vehicle issues

• Delivering precise cost assessments and prioritizing necessary repairs

• Keeping clients informed about the progress of their vehicles

• Cultivating strong relationships with clients to ensure satisfaction

About the Employer
This dealership has been operational for over two decades, fostering a close-knit and supportive team environment. As a family-owned business, they manage a variety of dealerships across the region.

Qualifications
The ideal candidate will possess:

• Demonstrated experience as a service advisor in the automotive sector

• Strong communication and interpersonal abilities

• A solid commitment to customer service

• Capability to manage multiple tasks in a dynamic setting

• Basic proficiency in computer systems



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