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Automotive Service Professional
2 months ago
* Greeting and assisting customers in a professional and courteous manner
* Conducting thorough vehicle assessments and diagnosing issues
* Recommending necessary repairs and maintenance, clearly explaining the reasons and costs involved
* Coordinating service appointments and managing work orders efficiently
* Ensuring accurate billing and payment processing
* Maintaining a high level of customer satisfaction and loyalty through effective communication and problem-solving skills
", "ul": [{"li": "Strong knowledge of automotive systems and repair procedures"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to multitask in a fast-paced environment"}, {"li": "Attention to detail and problem-solving skills"}, {"li": "Computer proficiency for record-keeping and invoicing"}], "h3": "Requirements", "p": "To excel in this role, you will need to demonstrate:
* A passion for the automotive industry and a commitment to delivering exceptional customer service
* Strong interpersonal and communication skills, with the ability to build rapport with customers and colleagues alike
* Exceptional problem-solving skills, with the ability to think critically and make sound decisions
* Ability to work effectively in a team environment, with a focus on collaboration and mutual support
* Computer proficiency, with experience using software applications for record-keeping and invoicing
", "ul": [{"li": "Automotive knowledge and experience"}, {"li": "Strong communication and interpersonal skills"}, {"li": "Exceptional customer service abilities"}, {"li": "Ability to multitask and work in a fast-paced environment"}, {"li": "Attention to detail and problem-solving skills"}], "h3": "What We Offer", "p": "As a Service Advisor with Inchcape, you will enjoy a range of benefits and opportunities, including:
* A competitive salary and benefits package
* Opportunities for career development and advancement
* A supportive and collaborative team environment
* Access to our employee benefits program, including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, and a comprehensive employee wellbeing program
"}
