Claims Resolution Specialist

1 month ago


Sydney, New South Wales, Australia Crawford & Company Full time

About the Opportunity

Crawford & Company is seeking a skilled Loss Adjuster to join our team. As a Loss Adjuster, you will play a critical role in restoring our customers' lives after loss or damage to their properties.

You will be responsible for completing site inspections, ascertaining the cause and extent of damage, and providing a seamless end-to-end claims experience for the customer.

We are open to hearing from candidates with a loss adjusting/claims background, as well as those with transferable skills from other fields.

Key Responsibilities

  • Deliver professional and excellent service when completing on-site and desktop assessments, interacting with customers and clients
  • Proactively communicate clear and accurate advice, solutions, timeframes and claim progress to all stakeholders
  • Clearly document all decisions made and reasons, including ownership details, reserve changes and acceptance/rejection of claims

Requirements

  • Previous experience as a Loss Adjuster (highly desirable)
  • Loss Adjusting qualifications preferred, or professional qualifications applicable to the Loss Adjusting industry
  • Trade qualifications would be advantageous
  • Current and valid driver's licence

What We Offer

  • Competitive salary + opportunity for annual performance bonus + car allowance
  • Long term career and personal development opportunities
  • Make a genuine difference in peoples' lives


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