Claims Resolution Specialist

6 days ago


Sydney, New South Wales, Australia Tal Services Limited Full time
About Us

Tal Services Limited is a leading provider of life insurance solutions in Australia. We pride ourselves on delivering exceptional customer experiences and providing ongoing support to our policyholders.

Job Summary

We are seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for assessing and managing life claims in accordance with our company's policies and procedures.

Key Responsibilities
  • Manage a portfolio of claims end-to-end, ensuring timely and accurate resolutions.
  • Engage with key stakeholders to deliver outstanding customer service and communicate effectively with clients.
  • Analyse and assess claims data to determine the best course of action.
  • Work collaboratively with internal teams to ensure seamless claim processing.
Requirements

To succeed in this role, you will need:

  • Demonstrated experience in claims case management, preferably in a retail or group environment.
  • A strong ability to build rapport with customers and provide empathetic support during challenging times.
  • Excellent analytical and problem-solving skills, with the ability to work independently.
  • A passion for delivering high-quality results and continuous learning.
Benefits

As a Tal Services Limited employee, you can expect:

  • A competitive salary range of $70,000 - $90,000 per annum, depending on experience.
  • A comprehensive benefits package, including hybrid working options, secure full-time employment, and a generous company-paid life insurance and super plan.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
About You

We value diversity and inclusion at Tal Services Limited. If you're a motivated and experienced professional looking to take your career to the next level, we'd love to hear from you.



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