Claims Resolution Specialist
6 days ago
Tal Services Limited is a leading provider of life insurance solutions in Australia. We pride ourselves on delivering exceptional customer experiences and providing ongoing support to our policyholders.
Job SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for assessing and managing life claims in accordance with our company's policies and procedures.
Key Responsibilities- Manage a portfolio of claims end-to-end, ensuring timely and accurate resolutions.
- Engage with key stakeholders to deliver outstanding customer service and communicate effectively with clients.
- Analyse and assess claims data to determine the best course of action.
- Work collaboratively with internal teams to ensure seamless claim processing.
To succeed in this role, you will need:
- Demonstrated experience in claims case management, preferably in a retail or group environment.
- A strong ability to build rapport with customers and provide empathetic support during challenging times.
- Excellent analytical and problem-solving skills, with the ability to work independently.
- A passion for delivering high-quality results and continuous learning.
As a Tal Services Limited employee, you can expect:
- A competitive salary range of $70,000 - $90,000 per annum, depending on experience.
- A comprehensive benefits package, including hybrid working options, secure full-time employment, and a generous company-paid life insurance and super plan.
- Ongoing training and development opportunities to enhance your skills and career prospects.
We value diversity and inclusion at Tal Services Limited. If you're a motivated and experienced professional looking to take your career to the next level, we'd love to hear from you.
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