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Insurance Claims Resolution Specialist

1 month ago

Sydney, New South Wales, Australia Tal Services Limited Full time
About Tal Services Limited

Tal Services Limited is a leading provider of life insurance and superannuation services in Australia.

We have a strong commitment to delivering exceptional customer experiences and building long-term relationships with our customers.

Job Title: Insurance Claims Resolution Specialist

We are seeking an experienced Insurance Claims Resolution Specialist to join our team. In this role, you will be responsible for assessing and resolving claims in a timely and efficient manner.

Key Responsibilities:
  • Assessing claims to determine the extent of coverage and entitlements;
  • Investigating and evaluating claims evidence to ensure accuracy and fairness;
  • Communicating with claimants and stakeholders to provide clear and concise updates on claim progress;
  • Resolving claims disputes and negotiations with external parties as required;
  • Maintaining accurate records and reporting on claim outcomes and statistics.
Requirements:
  • Minimum 2 years' experience in insurance claims resolution or a related field;
  • Strong analytical and problem-solving skills with attention to detail;
  • Excellent communication and interpersonal skills with ability to work effectively with diverse stakeholders;
  • Ability to work in a fast-paced environment and meet deadlines;
  • High level of integrity and professionalism in handling sensitive and confidential information.
What We Offer:
  • A competitive salary range of $80,000 - $110,000 per annum depending on experience;
  • A comprehensive benefits package including life insurance, superannuation, and annual leave;
  • A dynamic and supportive work environment with opportunities for career growth and development;
  • A recognition and reward program that acknowledges and rewards outstanding performance.
How to Apply:

If you are a motivated and results-driven individual with a passion for insurance and customer service, please submit your application, including your resume and a cover letter outlining your experience and qualifications.