Senior Scheduler

2 weeks ago

Sydney, New South Wales, Australia BaptistCare Full time

About the Role

We are seeking a highly skilled Senior Scheduler to join our team at BaptistCare. As a Senior Scheduler, you will play a critical role in ensuring the smooth operation of our care services. Your primary responsibility will be to oversee the scheduling of our care workers, ensuring that they are allocated to the right clients at the right time.

Key Responsibilities

  • Develop and implement scheduling processes to optimize care worker allocation
  • Work closely with the Scheduling Team Leader to ensure data is reviewed, understood, and cleansed as required
  • Backfill where scheduler shortages are present from planned or unplanned leave
  • Support the Scheduling Team Leader with data analytics and scheduler training, as required
  • Ensure rosters are published in line with EA requirements

About You

  • You have experience and knowledge in the allocation and scheduling of services across large teams
  • You have a strong attention to detail and excellent organizational skills
  • You have excellent customer service and relationship management skills
  • You have outstanding written and verbal communication skills, advanced computer skills, and the ability to make decisions under pressure

About Us

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT, and WA. We create strong and caring communities and place people at the centre of all we do.

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