
Student Case Manager
1 week ago
We are seeking a highly motivated and compassionate individual to join our team.
The purpose of this role is to provide expert advice, coordination, and resolution of complex student incidents that impact the wider community.
- Support students with complex needs ensuring they receive necessary resources and interventions to achieve academic and personal goals.
- Provide expert advice, coordination, and resolution of complex student incidents under Fitness to Study Policies and Procedures, Complaints, Reports of Sexual Assault/Sexual Harassment, student deaths, and global, national, local or individual incidences impacting wellbeing.
- Work as part of a broader team coordinating case management processes.
Main Responsibilities:
- Coordinate case management processes.
- Support students navigating general or academic misconduct procedures.
Personal Attributes:
- Demonstrate personal attributes congruent with values: Integrity, Respect, Rational Inquiry, Personal Excellence, and Courage.
Working at ECU:
ECU supports work-life balance for staff, providing flexible working arrangements and benefits such as an award-winning Health and Wellness Program.
Staff can access entertainment, financial, health, travel, and consumer goods and services through various employee benefits.
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