Technical Support Specialist

6 days ago


Melbourne, Victoria, Australia Rauland Australia Full time
About the Role

Rauland Australia is seeking a highly motivated and technically skilled individual to join our team as a Systems Engineering Support Specialist in North Melbourne. This permanent full-time role offers a fantastic opportunity for a recent graduate or someone looking to grow their career in the technical engineering field.

Key Responsibilities
  • Configure and test communication systems, ensuring seamless deployment and triaging of technologies.
  • Develop and maintain project drawings, designs, and concepts, including shop drawings, schematics, and system diagrams.
  • Produce project-specific technical documentation, supporting the installation and commissioning of systems and associated integrations.
  • Triage and resolve faults, utilizing strong problem-solving and attention to detail skills.
  • Utilize diagnostic tools and equipment for testing and troubleshooting communication systems.
Requirements
  • Demonstrated focus on customer centricity, understanding their needs and concerns to build relationships and add value.
  • Self-motivated, with the ability to work independently with minimal supervision, manage priorities, and meet deadlines.
  • Strong understanding of IP networking concepts, protocols, and hardware technologies.
  • Strong understanding of telecommunication systems, VoIP technology, and digital communication platforms.
  • Understanding of Linux operating system and basic commands.
  • Proficiency in using diagnostic tools and equipment for testing and troubleshooting communication systems.
What We Offer

In addition to the opportunity to do meaningful work within a company committed to growth, you can expect to be part of a supportive and inclusive working environment where you'll be challenged, feel valued and trusted, and have access to enhanced leave entitlements.



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