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Cloud Technical Support Specialist

2 months ago

Melbourne, Victoria, Australia Restoration1ofbirmingham Full time

Job Summary:

Restoration1ofbirmingham is seeking a highly skilled Cloud Technical Support Specialist to join our team. As a Cloud Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Investigate and resolve customer technical issues related to cloud services
  • Provide timely and accurate responses to customer inquiries
  • Collaborate with engineering teams to escalate complex customer problems
  • Review and test new cloud features before they are publicly available
  • Develop and maintain knowledge of cloud technologies and services

Requirements:

  • Excellent communication and problem-solving skills
  • Knowledge of cloud technologies and services
  • Experience with customer service and technical support
  • Ability to work in a fast-paced environment
  • Strong analytical and troubleshooting skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the cloud industry