Compensation Claims Specialist

1 month ago

Tweed Heads, New South Wales, Australia Employers Mutual Full time

EML is a leading workers compensation and personal injury claims management business based in Tweed Heads. With over 4,000 dedicated employees, we foster a learning culture that allows for ongoing investment in employee development.

This role is part of our diverse team, providing up-to-date technical guidance on compensation payment schemes to support the Case Management teams. You will work in a customer-centric environment focusing on proactive claim management.

The position offers a full-time, permanent opportunity with flexibility to work from home, including a relocation allowance for eligible candidates. Our team operates in a collaborative and innovative environment, valuing diversity and inclusion.

We are seeking an experienced professional with strong technical knowledge in workers' compensation claims. Key responsibilities include:

  • Identifying continuous improvement opportunities to maximise case management effectiveness
  • Ensuring claims teams achieve performance and KPI targets
  • Developing and implementing strategies to support key performance measures

In this role, you will have the opportunity to contribute to a dynamic team and make a positive impact on someone's life every day. We offer a competitive salary range of $85,000-$110,000 per annum, depending on experience, plus additional benefits such as comprehensive learning and development support, and quarterly recognition awards.

We value our people and are committed to supporting their growth and success. If you are passionate about delivering exceptional results in a customer-centric environment, please apply now.

About the Opportunity

This role offers a unique blend of technical expertise and customer-focused skills, making it an ideal fit for professionals who thrive in fast-paced environments. As a Compensation Claims Specialist, you will play a critical role in ensuring the smooth operation of our claims management processes.

Your Benefits

We offer a range of benefits designed to support your well-being and career growth, including:

  • A competitive salary range of $85,000-$110,000 per annum
  • Comprehensive learning and development support
  • Quarterly recognition awards
  • Flexibility to work from home and relocation allowance for eligible candidates

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