Front Office Supervisor

1 day ago

Sydney, New South Wales, Australia beBeeManagement Full time $70,000 - $86,000
Job Title: Front Office Supervisor

The role of a Night Manager is a vital component of the Front Office team.

This position involves ensuring guests have an exceptional experience from check-in to check-out. Key responsibilities include managing the night audit process, maintaining accurate records, and delivering high-quality guest service.

  • Manage the night audit process, including cash and credit card transactions.
  • Maintain accurate records, including guest information and financial data.
  • Provide exceptional guest service by responding to requests and resolving issues promptly.

Additional duties may include:

  • Managing the Front Office team, scheduling, and training staff.
  • Coordinating with other departments for seamless operations.
  • Resolving guest complaints professionally and efficiently.

Key requirements include previous management experience in hospitality, excellent communication skills, ability to work independently, and high school diploma or equivalent.

Ideal Candidate Profile:

The ideal candidate will possess leadership qualities, effective communication skills, and strong problem-solving abilities. They must be able to motivate their team to deliver outstanding results and maintain a professional demeanor under pressure.

What We Offer:

A competitive compensation package, opportunities for career growth, and a dynamic work environment that fosters teamwork and collaboration.

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