Digital Commerce Leader

3 days ago

Melbourne, Victoria, Australia beBeeeCommerce Full time $90,000 - $125,000

Job Description:

E-commerce & CRM Manager

Overview

  • We are looking for an experienced e-commerce leader to lead our online store and drive revenue growth.

Key Responsibilities:

  1. Oversee digital sales channel performance, drive revenue and profitability while managing team KPIs.
  2. Lead daily site trading including product setup, inventory accuracy, pricing, and promotional execution.
  3. Ensure the site is visually compelling, aligned with campaign activity, and updated across homepage, navigation, PLPs, and PDPs.
  4. Conduct stock and sell-through analysis to inform merchandising and content decisions.
  5. Partner with retail to align online product and promotions with in-store activity.
  6. Manage external Marketplace integrations and sales.
  7. Improve checkout, mobile performance, and user journey flows.
  8. Support the forecast of conversion rates, AOV, returns, and total online revenue alongside the Interim Head.
Required Skills and Qualifications:
  • Min 3 years in an E-Commerce Manager role.
  • Experience managing an online store using Shopify.
  • Proficiency with Klaviyo (or similar CRM/marketing automation platforms).
  • Familiarity with Gorgias (or similar customer service tools).
  • Proficiency in using digital marketing tools and tracking platforms, such as Ads manager, GA4.
  • Must have apparel/fashion sector experience and can demonstrate clear understanding of retail industry cycles, seasonality and other variables impacting consumer buying behaviour.
Benefits:
  • Competitive salary + performance incentives.
  • The opportunity to own and grow a high-impact function.
  • A dynamic, supportive team culture.
  • Staff discounts.

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