Digital Commerce Leader

4 days ago

Melbourne, Victoria, Australia beBeeEcommerce Full time $150,000 - $180,000

Head Of Ecommerce Job Description

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  • The Head of eCommerce is a pivotal leader within our digital organisation, accountable for shaping the vision and strategy of our online business as we accelerate towards market leadership.">
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Key Responsibilities:

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  2. To define and deliver a best-in-class digital commerce strategy that drives sustainable growth.">
  3. Maintain robust forecasting and performance reporting to give the business clear visibility of online trading performance.">
  4. To own the delivery of a best-in-class website, ensuring it reflects our brand vision and customer-first philosophy.">
  5. Lead the end-to-end execution of new site functionality, working closely with our Digital Product Team and technology partners.">
  6. Drive ongoing conversion optimisation through rigorous experimentation (A/B testing) and supporting advanced personalisation strategies.">
  7. Set the strategic roadmap for SEO, UX/UI, and customer engagement to continually expand our digital customer base.">
  8. Act as the executive owner of major eCommerce projects, accountable for delivery, timelines, budgets, and stakeholder management.">
  9. Support the Digital Product team with robust governance frameworks for backlog management, sprint planning, and release cycles.">
  10. To oversee the creation, curation, and execution of dynamic and personalised content across the website, ensuring relevance to customer segments.">
  11. Manage the eCommerce P&L in partnership with our Financial Business Partner.">
  12. Partner with Supply Chain and Operations to elevate fulfilment capabilities.">
  13. Lead, coach, and inspire a high-performing eCommerce team, building internal capability and succession pipelines.">
  14. You will set the benchmark for digital excellence by anticipating consumer behaviour, leveraging emerging technologies, and embedding best-practice approaches across eCommerce.">
  15. Harnessing insights from data and market trends, you'll evolve our digital capability while fostering a culture of innovation and collaboration.">

Your Skills And Qualifications:

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  • 10+ years' experience in eCommerce with a proven record of delivering growth.">
  • Demonstrated experience managing a P&L and delivering on commercial targets.">
  • Strong leadership experience managing and developing large, high-performing teams.">
  • Deep understanding of the key levers that drive online performance, including CRM, social, and customer engagement.">
  • Advanced commercial acumen and analytical capability, with a focus on actionable insights.">
  • Collaborative mindset, partnering effectively with supply chain, brands, buying, product, and other teams to achieve business objectives.">
  • Strategic thinker with the drive and resilience to execute long-term plans.">
  • Proven track record of working with product and technology teams to shape and deliver digital roadmaps.">

Your Benefits:

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  • Professional development programs and first-class digitised learning offering.">
  • Health and well-being initiatives.">
  • Reward and recognition programs.">
  • Access to bonus and incentive programs.">
  • Access to quarterly product allowance.">
  • Up to 40% discount to spoil yourselves and your immediate family, subject to company policy.">

Your Life At Our Company:

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We know that wouldn't be possible without an incredible team that is guided by our values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way.

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