Digital Commerce Leader

1 week ago

Melbourne, Victoria, Australia beBeeEcommerce Full time $130,000 - $155,000
Job Title

We are seeking a highly skilled E-commerce Operations Manager to oversee the digital commerce platforms and ensure seamless brand execution online.

">
  • Manage and optimise e-commerce platforms, ensuring smooth functionality, site health, and best-in-class customer experience.
  • Oversee online merchandising: collections, product uploads, pricing, inventory coordination, and promotional execution.
  • Implement and manage CRO initiatives to improve site performance, AOV, and conversion rates.
  • Ensure timely and accurate product launches online, aligning with creative and marketing campaign rollouts.
  • Manage digital brand execution across website, email, and loyalty programs, ensuring consistency with our brand guidelines.
  • Manage and optimise digital tools such as Klaviyo, Yotpo, Impact, and other integrations to drive retention and loyalty.
  • Track, analyse, and report on e-commerce KPIs (traffic, conversion, sales, retention), providing actionable insights and recommendations.
  • Build dashboards and reporting frameworks to monitor performance, highlighting risks and opportunities.
  • Collaborate with the Marketing Strategist to translate campaign strategy into e-commerce execution (landing pages, website assets, email journeys).
  • Support retail activations and pop-ups by ensuring online touchpoints (sign-ups, landing pages, product availability) are activated and optimised.
  • Stay current with e-commerce best practices, platform updates, and competitor benchmarks to ensure we remain innovative and competitive.
">Required Skills and Qualifications

The ideal candidate will have:

">
  • Commercially minded with a strong track record in e-commerce operations and digital retail.
  • Organised, process-driven, and able to manage multiple moving parts simultaneously.
  • Skilled in analysing performance data and turning insights into actions.
  • Strong technical knowledge of Shopify, e-commerce apps, and digital marketing tools.
  • Attention to detail in product set-up, merchandising, and online customer experience.
  • Collaborative and proactive, able to work closely with brand and marketing teams.
  • Adaptable, thriving in a fast-paced environment with competing priorities.
">Benefits

This role offers:

">
  • A dynamic and supportive team environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
">Others

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful.

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