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2 weeks ago
We are seeking a highly skilled Senior System Administrator to join our team in the Brisbane CBD. This is a Government contract role that requires expertise in technical troubleshooting, system maintenance, and platform support.
About the RoleThis is a challenging opportunity for a motivated individual who can manage and troubleshoot the Recording & Transcription platform, supporting courtroom recording equipment, recording software, and our Azure environment.
Key Responsibilities:- System Support & Maintenance: Ensure the reliable recording, secure storage and accessibility of internal documents by managing and troubleshooting the Recording & Transcription platform.
- Incident Response: Swiftly investigate and resolve issues to maintain service levels and minimise downtime.
- Technical Hardware Support: Oversee recording servers and portable recording kits, ensuring all hardware is functional and accessible.
- Client & Stakeholder Communication: Provide clear, timely updates on problem resolutions to clients and internal management.
- System Configuration & Monitoring: Configure, install, monitor, and manage ICT environments with technical expertise.
- Continuous Improvement: Refine routine system checks and recommend platform infrastructure enhancements to support our critical recording needs.
- Expertise in Microsoft Platforms: Skilled in administering Azure and on-premises infrastructure, with a commitment to meeting high service levels.
- Experience in IT Application Support: Background in critical service environments, familiar with ITIL practices and a drive for continuous improvement.
- Technical Knowledge of Court Systems: Experience with courtroom technology and procedures, or a willingness to quickly develop this knowledge.
- Proactive & Solution-Focused: Capable of analysing and resolving technical and operational issues effectively.
- $120,000 - $150,000 per annum (inclusive of 25% casual loading)
- Ongoing professional development opportunities
- A supportive and dynamic work environment
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