Senior Systems Engineer

1 month ago


Brisbane, Queensland, Australia Public Sector People Full time

Position Overview:

We are seeking a talented Senior Systems Administrator to join our client's Recording Platform Support team as a key member. The successful candidate will leverage their technical expertise to maintain and enhance the Recording and Transcription platform, ensuring accurate recording and secure storage.

Key Responsibilities:

  • Provide top-notch support for the Recording and Transcription Platform.
  • Effectively manage recording servers, portable kits, and recording hardware.
  • Expertly troubleshoot and resolve complex system issues within established service levels.
  • Configure and monitor ICT environments for optimal reliability and availability.
  • Contribute to operational projects and enhance procedures for continuous improvement.

Qualifications & Skills:

  • Strong experience in Microsoft platform administration and Azure infrastructure.
  • Background in IT application support within critical service environments.
  • Familiarity with ITIL processes, incident management, and principles of continuous improvement.
  • Knowledge of court procedures and recording applications is a plus.

Essential Technical Requirements:

  • Operating system deployment and maintenance.
  • Software configuration and updates.
  • Patch management.
  • Active Directory Domain Services and Azure AD.
  • Support of other network devices, such as IP cameras.
  • ServiceNow.
  • ITIL V3 or V4 Foundation in IT Service Management certification.


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