Executive Director of Commercial Growth
4 days ago
About Us: At Koala, our mission is to deliver exceptional furniture experiences that exceed customer expectations. We strive to combine innovative products, cutting-edge technology, and outstanding customer service to create a better world.
The Role: As our Executive Director of Commercial Growth, you will play a vital role in driving revenue growth within the accommodation, property, and interior design sectors. Your focus will be on identifying and leveraging new commercial opportunities, including wholesale and marketplace avenues. This strategic position requires a strong leader with a passion for delivering exceptional customer experiences and a relentless focus on innovation and efficiency.
Key Responsibilities:
- Revenue Growth: Develop and execute sales strategies to drive B2B revenue, ensuring alignment with overall business goals. Monitor sales performance metrics, including revenue, margin, and customer feedback, to assess effectiveness and identify areas for improvement.
- Business Development: Conduct market research to identify new opportunities and trends within the industry, particularly in Non-Core Channels. Leverage insights to inform sales strategies and drive revenue growth.
- Customer Satisfaction: Develop and implement strategies to enhance customer satisfaction, improve profitability, and drive growth. Foster a culture of collaboration, accountability, and continuous improvement within your team.
- Contract Management: Oversee contract negotiations and management to ensure favorable terms and compliance with company policies. Build and maintain strong relationships with key clients to ensure high levels of customer satisfaction and loyalty.
- Client Management: Mentor and develop a high-performing team, focusing on leadership development and team growth. Collaborate with cross-functional teams to drive business outcomes and achieve company goals.
- Leadership: Develop and execute short-term incentive plans to align employee goals with company objectives. Foster an entrepreneurial spirit within your team, encouraging creativity, innovation, and a long-game focus.
Requirements:
- Experience: 10+ years of proven experience in a sales role, preferably within the B2B sector, with a strong background in the accommodation, property, or interior design sector.
- Skillset: A commercial leader with expertise in revenue growth, client relationship management, and contract negotiation. Strong analytical skills, with the ability to leverage data-driven decision-making to drive business outcomes.
- Culture Fit: An individual who embodies the Koala values, with a focus on empathy, honesty, and customer satisfaction. A collaborative leader who thrives in a fast-paced environment and adapts quickly to changing priorities.
What We Offer:
- Salary: $120,000 - $150,000 per annum, depending on experience.
- Benefits: Competitive compensation package, comprehensive benefits, and a generous time-off policy. Opportunities for professional development, career growth, and community involvement.
- Culture: A supportive, inclusive work environment that fosters a sense of belonging and teamwork. Regular social events, team-building activities, and recognition programs to celebrate individual and team achievements.
Join Our Team: If you are a driven, results-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply. As a member of our team, you will have the opportunity to make a significant impact on our growth strategy while working with a talented and passionate group of individuals.
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