Customer Service Manager

3 weeks ago


Townsville City Center, Queensland, Australia Myer Full time

About the Role

As the Customer Service Manager at Myer Townsville, you will lead our Service & Selling teams to success by delivering superior customer service and making profitable sales.

Key Responsibilities

  • Champion our Customer First Strategy and manage day-to-day operations
  • Drive sales and lead team performance
  • Manage and mentor teams across various departments

About You

  • Previous experience as a retail manager or area manager
  • People leadership skills with a 'hands-on' approach
  • Demonstrated ability to lead a team to achieve sales and meet KPIs

What We Offer

  • Career development and progression opportunities
  • A great range of discounts and Myer Team Member exclusive offers
  • Access to volunteer, parental and lifestyle leave

Myer's Leadership Team

We work across fortnightly rotating rosters to meet key store trading hours, including weekends and extended/peak trade.

A Message from Myer

At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.



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