Digital Solutions Sales Professional

7 days ago


Melbourne, Victoria, Australia Cengage Australia Full time
About the Role

We are seeking a highly motivated and experienced sales professional to join our team as a Gale Account Manager. As a key member of our sales team, you will be responsible for selling and promoting Gale subscription, archives, and eBook products to librarians and academic faculty members, as well as providing after-sales support.

Key Responsibilities
  • Identify and actively source new business within the tertiary, national, state, and public library sector
  • Develop effective relationships with current users through face-to-face calling and regular client contact
  • Present our products to key decision-makers
  • Maintain and grow existing customers
  • Provide after-sales support
  • Achieve set sales targets and KPIs
  • Maintain a CRM system
  • Manage territory expenditure
Requirements
  • Proven successful sales experience calling on academics or librarians
  • Sound understanding of the higher education, library, and subscription markets
  • Advanced knowledge in the digital learning space/environment
  • Demonstrated ability to drive a digital sales outcome
  • Strong business relationship-building skills, demonstrating mutual respect and acceptance of diverse thoughts and backgrounds
  • Proven after-sales support experience
  • Friendly, transparent, and proactive communication with the ability to collaborate with key contacts throughout the organisation and wider business community
  • Outstanding presentation skills
  • A willingness to learn and grow your expertise
  • A proactive and creative approach to selling
  • Ability to follow up and close the sale, a positive attitude to problem-solving, questioning the status quo to meet customers' needs
About Us

Cengage Australia is a leading educational content, technology, and services provider. We are committed to delivering high-quality resources to our customers, including digital archives, databases, and eBooks. As a Gale Account Manager, you will be part of a successful and dedicated sales team, reporting directly to the Sales and Marketing Director, ANZ.

We offer an attractive package, including a base salary, superannuation, vehicle allowance, and tools of the trade, including an iPhone, iPad, and tablet, plus an opportunity to earn a generous bonus.



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