Restaurant Operations Manager

1 day ago


Surfers Paradise, Queensland, Australia Wahlburgers Full time
Wahlburgers: A Global Leader in Fast-Casual Dining

Welcome to Wahlburgers, a renowned global brand with over 100 locations worldwide. Founded by the Wahlberg family, we're committed to delivering exceptional dining experiences and fostering a culture of excellence.

About the Role:

This is an exciting opportunity for an experienced professional to join our team as an Assistant Restaurant Manager. As a key member of our management team, you'll be responsible for leading daily operations, ensuring financial efficiency, and driving guest satisfaction.

Key Responsibilities:
  • Assist in leading and directing all facets of daily restaurant operations;
  • Involvement in inventory management, including food, beverage, and merchandise;
  • Ensure operational efficiency while maintaining a guest-first mentality;
  • Oversee the hiring, training, and development of new staff members;
  • Coach and counsel existing staff and managers to promote whole-team success;
  • Maintain professional restaurant and team member image, including cleanliness, uniforms, and appearance standards;
  • Uphold restaurant safety, sanitation, and security standards at all times;
Critical Skills & Certifications:
  • At least 2 years' management experience in a high-volume atmosphere (Fast Casual dining experience preferred);
  • Excellent leadership and motivational skills;
  • Strong communication and problem-resolution skills;
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm;
  • Experienced and proficient in basic computer technology (i.e., POS system, rostering system, Microsoft Office programs etc.);
  • Hold a valid RSA;
  • Australian resident or current work visa holder.
Estimated Salary:

$65,000 - $70,000 per annum, depending on experience.

Benefits:
  • Be part of a growing and exciting brand;
  • Iconic tourist precinct;
  • Employment available on a full-time basis;
  • Discounts on meals and merchandise;
  • Access to on-the-job training programs in hospitality;
  • Scope to grow within our organisation.


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