Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
At TGI Fridays, we're seeking a skilled Restaurant Operations Manager to join our team in Surfers Paradise. As a key member of our management team, you'll be responsible for overseeing daily operations, leading a team, and driving the success of our organisation.
Key Responsibilities:
- Develop and implement strategies to improve sales, customer satisfaction, and staff engagement.
- Monitor online reviews and feedback platforms to assess guest sentiment and take appropriate actions to enhance the establishment's reputation.
- Manage staff, including training, rostering, and on-shift management.
- Adhere to and audit OH&S and Food Hygiene procedures.
- Identify opportunities to build sales and revenue while controlling costs.
- Ensure superior service and quality to deliver outstanding guest experiences.
About You:
- Demonstrated hospitality experience within a high-volume restaurant environment.
- Qualifications in Hospitality are preferred, but not essential.
- Proven management experience with outstanding leadership capability and customer service focus.
- A can-do attitude with the ability to act efficiently and resiliently.
Perks and Benefits:
- A lively and dynamic work environment that celebrates creativity and innovation.
- Be part of a family that values your ideas and encourages growth.
- Tantalize your taste buds with free samples of our mouth-watering dishes.
- Perks & Discounts across all brands, TGI Fridays, Sporting Globe & Varsity.
- Rapidly expanding business with opportunities to progress within the company.
- Strong support and training systems in place to assist the management team.
- All the tools necessary for you to work in the business efficiently and effectively.
- A state-of-the-art restaurant equipped with cutting-edge design.
- Attractive incentives - receive a discount on all meals and participate in the generous TGI Friday's Australia Management Incentive Scheme.
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