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Restaurant Operations Manager

4 weeks ago

Surfers Paradise, Queensland, Australia Wahlburgers Full time
Restaurant Operations Manager Opportunity

We are seeking an experienced Restaurant Operations Manager to join our team in Surfers Paradise, Queensland. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurant, delivering exceptional customer experiences, and driving business growth.

About Us:

Wahlburgers is a global leader in fast-casual dining with a passion for serving high-quality food and providing outstanding customer service. Our restaurants are located in iconic tourist precincts, and we are committed to being a part of the local community.

Salary: $65,000 - $70,000 per annum (dependent on experience)

About the Role:

This is an exciting opportunity for an experienced professional to join our team as a Restaurant Operations Manager. You will be responsible for leading and directing all facets of daily operations, including inventory management, financial management, and staff development. You will also play a key role in maintaining a safe and harassment-free environment for all Team Members and Managers.

Key Responsibilities:

  • Lead and direct all aspects of daily operations, including inventory management and financial management;
  • Maintain a safe and harassment-free environment for all Team Members and Managers;
  • Develop and implement operational strategies to drive business growth and improve customer satisfaction;
  • Ensure compliance with company policies, procedures, and operating standards;
  • Collaborate with other departments to achieve business objectives;
  • Coach and counsel existing staff and managers in commitment to whole-team success;
  • Maintain professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards;

Critical Skills & Certifications:

  • At least 2 years' management experience in a high-volume atmosphere (Fast Casual dining experience preferred);
  • Excellent leadership and motivational skills;
  • Excellent interpersonal/listening/communication skills;
  • Attention to detail and analytical skills;
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude and enthusiasm;
  • Experienced and proficient in the use of basic computer technology (i.e. POS system, rostering system, Microsoft Office programs etc.);
  • Strong commitment to serving others in the community;
  • Acts with integrity and treats others with respect;
  • Familiar with local liquor licensing laws;
  • Hold a valid RSA; and
  • Australian resident or current work visa holder.

What We Offer:

We offer a competitive salary, opportunities for career advancement, and a fun and dynamic work environment. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, we would love to hear from you