Restaurant Operations Manager
1 week ago
About the Role:
A high-energy Assistant Restaurant Manager is sought after to lead and direct all facets of daily operations in a fast-paced atmosphere at Wahlburgers. This experienced professional will be committed to culinary excellence, guest experience, and cultivating a winning culture.
Key Responsibilities:
- Assist in leading and directing all facets of daily operations;
- Manage inventory, including food, beverage, and merchandise;
- Ensure financial and operational efficiency while maintaining a guest-first mentality;
- Oversee the hiring, training, and development of new staff members;
- Coach and counsel existing staff and managers for whole-team success;
- Participate in the weekly rostering process and time-management for hourly team members;
- Maintain a professional restaurant and team member image, including cleanliness, uniforms, and appearance standards;
- Uphold restaurant safety, sanitation, and security standards at all times;
- Ensure building, equipment, furniture, and fixtures are in good repair and maintained regularly;
- Engage with locals and communities where we serve;
- Ensure a safe and harassment-free environment for all Team Members and Managers.
Critical Skills & Certifications:
- At least 2 years' management experience in a high-volume atmosphere (Fast Casual dining experience preferred);
- Excellent leadership and motivational skills;
- Excellent interpersonal, listening, and communication skills;
- Problem resolution and guest communication skills;
- Attention to detail and analytical skills;
- Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm;
- Proficient in basic computer technology (POS system, rostering system, Microsoft Office programs);
- Strong commitment to serving others in the community;
- Acts with integrity and treats others with respect;
- Familiar with local liquor licensing laws;
- Hold a valid RSA;
- Australian resident or current work visa holder.
About Wahlburgers:
Wahlburgers is a global leader in fast-casual dining with over 100 locations worldwide. Founded by the Wahlberg family, the brand has a cult following across the United States. With a focus on delivering a memorable customer experience, we're looking for passionate individuals to join our team.
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