Restaurant Operations Manager
4 days ago
Wahlburgers is a global leader in fast-casual dining with over 100 locations worldwide. Founded in 2011 by the Wahlberg family; Chef Paul, Mark and Donnie Wahlberg, the brand has a cult following across the United States.
The Assistant Restaurant Manager role is an exciting opportunity to join our team and be part of a growing and exciting brand. You will be responsible for assisting in leading and directing all facets of daily operations, including inventory management, financial and operational efficiency, and staff development.
As an experienced professional committed to culinary excellence, guest experience, and cultivating a winning culture in a high-volume, fast-paced atmosphere, you will be involved in various tasks such as rostering process, time-management, and maintaining a safe and harassment-free environment for all Team Members and Managers.
We are looking for a highly motivated and energetic individual with great attention to detail who is passionate about creating memorable experiences for our guests. If you have a strong commitment to serving others in the community, excellent leadership and motivational skills, and a valid RSA, we would like to hear from you.
The estimated salary range for this role is $65,000-$70,000 per annum, depending on experience and qualifications. We offer a range of benefits, including discounts on meals and merchandise, access to on-the-job training programs in hospitality, and scope to grow within our organisation.
About the Role:
A Wahlburgers Assistant Duty Manager is an experienced professional committed to culinary excellence, guest experience, and cultivating a winning culture in a high-volume, fast-paced atmosphere.
- Assist in leading and directing all facets of daily operations;
- Involvement in inventory management including but not limited to: food, beverage, and merchandise;
- Ensure financial and operational efficiency of the location while keeping a guest-first mentality;
- Help oversee the hiring, training, and development of new staff members;
- Coach and counsel existing staff and managers in commitment to whole-team success;
- Involvement in the weekly rostering process and time-management for hourly team members;
- Maintain professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards;
- Uphold restaurant safety, sanitation, and security standards at all times, including handling chemicals safely;
- Ensure building, equipment, furniture and fixtures are in good repair, clean and maintained on a regular basis;
- Exceptional engagement and commitment to locals and communities where we serve;
- Ensure a safe and harassment-free environment for all Team Members and Managers; and
- Understand, comply with, and ensure team members are accountable for:
- All company policies, procedures and operating standards;
- All relevant federal/state/local laws and regulations.
Critical Skills & Certifications:
- At least 2 years' management experience in a high-volume atmosphere (Fast Casual dining experience preferred);
- Excellent leadership and motivational skills;
- Excellent interpersonal/listening/communication skills;
- Excellent problem resolution/guest communication skills;
- Attention to detail and analytical skills;
- Ability to inspire cooperation and teamwork through self-confidence, positive attitude and enthusiasm;
- Experienced and proficient in the use of basic computer technology (i.e. POS system, rostering system, Microsoft Office programs etc.);
- Strong commitment to serving others in the community;
- Acts with integrity and treats others with respect;
- Familiar with local liquor licensing laws;
- Hold a valid RSA; and
- Australian resident or current work visa holder.
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