
Residential Administration Manager
2 days ago
We are seeking a motivated and results-driven Residential Administration Manager to join our team. The ideal candidate will possess excellent leadership skills, have a strong understanding of residential construction administration, and be able to motivate a diverse team to achieve exceptional results.
">- Lead a small but dynamic residential administration team
- Provide exceptional service and support to clients within the GemLife portfolio
- Process and schedule Service & Warranty works with clients, suppliers & trades
- Manage Service and Warranty appointments and new bookings
- Approving supplier/trade invoices and raising purchase orders
- Liaise with trades to ensure inspections and works are being carried out in a timely manner and to the required standard
- Finalising works with client to confirm satisfactory repairs. Address customer enquiries and escalating to the Construction Manager where necessary
- Manage subcontractor relationships
- Attend regular collaborative workflow meetings
- Effective stakeholder management skills
- Ability to meet deadlines with excellent time management
- Good understanding of the residential construction industry, including contracts
The ideal candidate will possess the following skills and qualifications:
- Minimum 5 years' experience in the construction industry
- Demonstrated construction administration experience
- Experience with a residential construction company in Australia is must
- Proven experience of approvals for residential projects
- Ability to deal with clients and liaise with them
- Exceptional organisational skills and follow-through
- Excellent communication skills (written & verbal)
- Proven ability to trouble-shoot and effectively meet deadlines in order to meet established performance standards
- Outstanding written, verbal, and interpersonal communication skills and the ability to liaise with many people in a positive and customer focused manner
- Strong computing skills and knowledge
- A hands-on individual with strong organisational skills, highly capable of multi-tasking, with high-level attention to detail
- The capacity to learn new tasks and processes quickly
As a valued member of our team, you can expect:
- A competitive salary package
- Opportunities for professional development and growth
- A supportive and collaborative work environment
- A commitment to work-life balance
QA Build is a leading provider of residential construction services, with a reputation for delivering exceptional quality and value to our clients. We are passionate about our work and strive to create a positive and inclusive work environment for all employees.
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