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Residential Care Operations Manager
3 weeks ago
We are seeking a visionary leader to spearhead our Retirement Village operation.
About the Role- Our ideal candidate will possess a strong background in sales, marketing, administration, and residential care management, with a proven track record of driving occupancy and delivering exceptional resident experiences.
- Manage daily operations to ensure seamless delivery of care, services, accommodation, and facilities that create rewarding lifestyles for our residents.
- Lead and support staff, contractors, and stakeholders to foster a safe, welcoming, and vibrant community that exceeds expectations.
- Develop and oversee financial performance strategies to drive growth, including budget development, reporting, and occupancy targets.
- Promote our village through targeted outreach initiatives, partnerships, and events to expand our reach and reputation.
- Collaborate with our Home Care team to enhance services and support for residents, driving business growth and customer satisfaction.
- A minimum of 5 years of experience in sales, marketing, administration, or residential care management, with a strong focus on leadership and team management.
- Excellent financial management skills, including budgeting, forecasting, and reporting.
- Superior communication, negotiation, and relationship-building skills, with a proven ability to present to stakeholders and promote the village's value proposition.
- Strong problem-solving skills, attention to detail, and a proactive approach to resolving issues and driving results.
