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Customer Support Expert
2 weeks ago
About the Role
We are seeking an experienced sales professional to join our team as a Customer Support Representative for the North Coast region. This role involves selling market-leading products and services across a range of industries through business development and account management.
- Developing strong relationships with customers to maintain high levels of service delivery.
- Promoting and generating parts and service sales streams to increase revenue.
- Conducting customer machine inspections with attention to detail.
- Presenting solutions to new prospects and negotiating sales.
- Liaising with current and potential customers, reporting activity, sales, opportunities, and market trends.
Key Responsibilities
The ideal candidate will have:
- Demonstrated experience in sales or customer service within the industry.
- A genuine commitment to delivering exceptional customer service by developing positive relationships with clients.
- A motivated and ambitious approach to meeting and exceeding sales targets.
- Strategic and analytical capability to assess value using CRM systems.
- Confident, courteous, and professional communication and presentation skills.
- Self-motivation and ability to work autonomously.
Benefits and Perks
This role offers a competitive salary, superannuation, commission structure, and a company vehicle. You will also receive training and upskilling opportunities, access to the latest technologies, and supportive management.
