Customer Support Specialist

2 days ago


Newcastle, New South Wales, Australia beBeeCustomer Full time $60,000 - $85,000
Job Opportunity

We are seeking a skilled professional to handle customer inquiries and repair requests in a timely and professional manner.

  • Enter accurate service job data
  • Develop strong relationships with customers through effective communication and follow-up
  • Troubleshoot and resolve issues efficiently
  • Schedule maintenance for timely completion
Main Responsibilities:
  1. Manage customer inquiries and repair requests
  2. Enter data on completed service jobs
  3. Maintain customer relationships through good communication
  4. Troubleshoot and resolve issues promptly
  5. Coordinate after-sales support and maintenance services
Key Requirements:
  • Strong administrative skills in customer service
  • Able to build long-term customer relationships
  • Proficient in computer use and data entry
  • Excellent customer service experience
  • Motivated and diligent worker
Preferred Qualifications:
  • Prior experience in related industries such as joinery or building services
  • Familiarity with local areas
  • Relevant industry knowledge and understanding


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