Support Solutions Expert

1 day ago

Newcastle, New South Wales, Australia beBeeSupport Full time $90,000 - $120,000
Customer Support Specialist Opportunity

We are seeking an experienced and driven professional to fill a Customer Support Specialist role in our Newcastle and North Coast region.

Key Responsibilities:
  • Deliver exceptional customer service to ensure high-quality service delivery at all times.
  • Promote and generate sales streams for parts and services to increase revenue.
  • Conduct thorough customer machine inspections with attention to detail.
  • Develop presentations and negotiate with new prospects.
  • Liaise with customers, reporting on activity, sales, opportunities, and market trends.
Requirements:
  • Demonstrated experience in service sales or parts interpretation within the Mining, Construction, or Earthmoving industry.
  • A commitment to delivering exceptional customer experiences through developing positive relationships.
  • A motivated and ambitious approach to meeting and exceeding sales targets.
  • Strategic and analytical capability to assess value using CRM.
  • Confident communication and presentation skills.

This is an excellent opportunity for a dedicated individual to make a meaningful contribution to our team and drive business growth.

Why This Role?

This Customer Support Specialist position offers a unique chance to develop your skills and knowledge in a dynamic and supportive environment. You will have the opportunity to work closely with our customers, understanding their needs and delivering tailored solutions.

The successful candidate will be a highly motivated and organized individual with excellent communication and problem-solving skills. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.

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