Digital Insights Analyst

3 weeks ago


Melbourne, Victoria, Australia The Just Group Full time
About the Role

We are seeking a Digital Insights Analyst to join our team at The Just Group. This role is a key part of our analytics function, responsible for developing and delivering internal reporting and data analysis requirements using various analytical tools to transform data into actionable insights.

In this role, you will work closely with the Digital team, supporting business functions to inform decisions for digital trade, strategy, and new business cases. Your primary focus will be on customer analytics, with a particular emphasis on customer segmentation analysis, loyalty member insights, and extracting valuable information from our extensive customer database.

Key Responsibilities

- Deliver business reporting needs, including weekly Digital Media Report, Email/Content Performance Report, and Weekly Trade Summary
- Leverage advanced SQL expertise to create detailed reports tailored to customer analysis and loyalty program performance, based on specified requirements
- Support Senior Digital Analyst in delivering shared business reporting requirements
- Collaborate with our internal BI team and external data agency to execute and deliver data analysis projects, technical requirements, and scoping new opportunities for optimisation
- Set up new workflows to optimise reporting efficiency and data flows

Requirements

- Experience with programs such as Google Analytics, SQL, BigQuery, Advanced Excel, Advanced Google Sheets, Google Cloud Platform, Looker Studio, Salesforce Marketing Cloud, Lexer (CDP)
- Self-motivated, with ability to take ownership and own outcomes
- High level of accuracy and attention to detail
- Effective time management and prioritisation skills
- Ability to easily adapt to changing priorities
- Ability to develop and maintain strong working relationships with key functions within the business

Benefits

- Generous discount to be used across all of our 7 brands, and access to our sample sales
- Central office location based on St Kilda Rd, with direct access to the picturesque Fawkner Park
- Work closely within a supportive and collaborative environment
- Opportunities to support your ongoing growth and development
- Experience working for an international company with 7 iconic Australian brands
- Bring your dog to work

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