Document Compliance Specialist

1 week ago

Melbourne, Victoria, Australia beBeeQualityControl Full time $64,000 - $92,000
Job Opportunity

This role is ideal for a detail-oriented and organized individual who can prioritize tasks effectively. As a Quality Control & Field Services Coordinator, you will ensure the accurate and timely service of legal documents while maintaining compliance with legislative and client requirements.

The successful candidate will work closely with field agents across the country, reviewing and drafting affidavits, and managing daily communication to keep matters progressing smoothly. This involves coordinating the service of legal documents and supporting field agents with clear instructions, reviewing and checking affidavits to ensure compliance with legislation and client expectations, monitoring and following up on daily reports to keep matters moving on schedule, liaising with clients to provide updates and ensure satisfaction across all files, performing data entry with a high level of accuracy, and meeting service level agreements and turnaround times consistently.

The ideal candidate will have strong attention to detail and accuracy in their work, excellent written and verbal communication skills to engage with clients and agents, highly organised with strong time management skills, comfortable with technology and confident using multiple systems, and previous legal secretarial or administration experience advantageous.

Key Responsibilities
  • Coordinating the service of legal documents and supporting field agents with clear instructions
  • Reviewing and checking affidavits to ensure compliance with legislation and client expectations
  • Monitoring and following up on daily reports to keep matters moving on schedule
  • Liaising with clients to provide updates and ensure satisfaction across all files
  • Performing data entry with a high level of accuracy
  • Meeting service level agreements and turnaround times consistently
Required Skills and Qualifications
  • Strong attention to detail and accuracy in work
  • Excellent written and verbal communication skills
  • Highly organised with strong time management skills
  • Comfortable with technology and confident using multiple systems
  • Previous legal secretarial or administration experience advantageous
Benefits
  • Positive team environment within a small, close-knit group
  • Good position with future potential, providing training in client communication, administrative duties, prioritization, meeting deadlines, and attention to detail
  • Access to an unlimited mental health and well-being platform, empowering employees to stay balanced and thrive both personally and professionally
  • Access to everyday savings: From technology, phone bills, fuel and groceries to fashion, restaurants and entertainment

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