
Crisis Intervention Specialist
2 days ago
Crisis Intervention Specialist
About the Role:This role offers a dynamic opportunity to support individuals and families navigating complex life challenges. As a Crisis Intervention Specialist, you will provide high-quality intake services, including crisis intervention, screening, and referral within our counselling framework.
The ideal candidate will possess a strong understanding of domestic and family violence, child protection, and family law. You will work collaboratively with diverse families to assess eligibility and suitability for our services.
Key Responsibilities:- Manage incoming client referrals, assessing eligibility and suitability
- Complete client intake, initial needs assessment, risk assessment/s, and safety planning where required
- Provide information and refer clients to internal and external programs, including counselling, group education, and parenting programs
- Tertiary qualifications in Social Work, Psychology, or Behavioural Science from a recognised institution
- Well-developed understanding of domestic and family violence, child protection, and family law
- Demonstrated practice framework for domestic and family violence and its nexus with child safety, family law, and mental health
- Experience in intake, risk assessment, case management, and referral pathways, crisis intervention, DVO assistance, and safety planning
- Excellent written and verbal communication skills, with ability to advocate for clients' needs
- Be part of a values-driven organisation committed to dignity, justice, equity, and inclusion
- Deliver impactful, trauma-informed support to families navigating complex life challenges
- Work within a collaborative, supportive, and mission-led environment
- Access professional development opportunities
We are a community-focused organisation dedicated to empowering individuals and families. Our team is passionate about creating a safe and inclusive environment for all.
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