
Lead Reservation Specialist
6 days ago
We are seeking a Group Reservations/Guest Services Supervisor to join our organization. The successful candidate will oversee the accuracy of room blocks, reservations, and group market codes, while implementing Reservations procedures according to industry standards.
- Process all reservation requests, changes, and cancellations through various channels.
- Identify guest reservation needs and determine suitable room types.
- Verify availability of room types and rates.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
The ideal candidate will possess experience with property management systems or similar software, relevant experience in a supervisory role, and working rights in Australia. They will be self-motivated, driven, and energized in a fast-paced environment, armed with innovative solutions and a can-do attitude.
- Assist guests arriving and departing the hotel through the check-in and departure process.
- Handle general inquiries, providing exceptional service to experienced travelers.
- Be an expert on the hotel and surrounding area, knowing it inside out to exceed guest expectations.
Our organization offers exclusive associates' discounts on food and beverage, hotel rooms, grow, develop, and progress with internationally recognized training programs, unlimited strategic development, and exciting career opportunities within the hospitality industry.
-
Reservations Specialist
6 days ago
Melbourne, Victoria, Australia beBeeReservation Full time $55,000 - $70,000Job Title: Reservation SpecialistWe are seeking an experienced and skilled Reservation Specialist to join our Guest Services Department.As a key member of our team, you will be responsible for allocating and monitoring all reservations, managing the door during service periods, and maximizing seating times and allocations through multitasking.Key...
-
Reservations Team Lead
6 days ago
Melbourne, Victoria, Australia beBeeEfficiency Full time $85,000 - $105,000Job Overview:As a reservations supervisor, you will be responsible for overseeing the daily activities of the reservations team.Key Responsibilities:Lead and coordinate the reservations team to ensure efficient and accurate handling of reservations in line with high service standards.Foster a culture of excellence by anticipating and fulfilling guests'...
-
Restaurant Reservations Specialist
6 days ago
Melbourne, Victoria, Australia beBeeReservation Full time $60,000 - $80,000**Job Title:** Restaurant Reservations SpecialistThe ideal candidate will have a proven track record of managing reservations and events across multiple venues, ensuring seamless guest experiences and maximizing revenue growth.We are seeking a highly organized and efficient individual to join our team as a Restaurant Reservations Specialist. Key...
-
Hotel Reservations Specialist
6 days ago
Melbourne, Victoria, Australia beBeeReservations Full time $60,000 - $82,000Job Role: Hotel Reservations SpecialistResponsibilities include handling guest reservations and inquiries from various booking channels.Room allocations, amenities, and special requirements are processed and managed with accuracy.Maintaining accurate records of bookings, payments, and guest preferences is a priority.Exceptional customer service ensures a...
-
Reservations Team Lead
6 days ago
Melbourne, Victoria, Australia beBeeManager Full time $70,000 - $95,000We are currently seeking a Reservations Manager to lead our Reservations team. In this role, you will oversee the daily operations of the team, ensuring all bookings are managed efficiently and professionally.The ideal candidate will have excellent problem-solving and organizational skills, as well as experience in managing multi-stakeholder relationships...
-
Reservation Management Lead
6 days ago
Melbourne, Victoria, Australia beBeeGuest Full time $63,495 - $90,310Job Title: Group Reservations Supervisor">Key Responsibilities:Manage room blocks, reservations, and group market codes with accuracy.Communicate company values and culture to new employees.Review and implement new Reservations procedures.Process reservation requests, changes, and cancellations via phone, fax, or mail.Requirements:High school diploma or...
-
Reservation Team Lead
6 days ago
Melbourne, Victoria, Australia beBeeLeadership Full time $68,000 - $75,000Take Your Reservations Career to the Next Level">We are seeking a highly skilled and experienced Reservations Supervisor to lead our team in delivering exceptional service and maximizing occupancy.">With us, you will have opportunities for growth and development within our expanding hospitality group.">The Ideal Candidate:">Should have previous experience in...
-
Hospitality Cluster Reservations Lead
2 weeks ago
Melbourne, Victoria, Australia beBeeReservations Full time $90,000 - $120,000Cluster Reservations Leadership RoleDeliver seamless booking experiences and drive revenue performance in a fast-paced cluster environment.Join us as a Cluster Reservations Manager where you will lead by example, empowering your team to succeed in their roles. This is an opportunity to develop and implement training programs that ensure team members excel in...
-
Full Time Reservations Lead
2 days ago
Melbourne, Victoria, Australia beBeeReservations Full time $85,000 - $115,000About Crowne Plaza MelbourneCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. We combine big city adventure with well-deserved time to relax.What's the Job?We're seeking a Full-Time Reservations Manager to lead our Reservations team, ensuring all bookings are managed efficiently, professionally,...
-
Cluster Reservation Specialist
6 days ago
Melbourne, Victoria, Australia beBeeReservation Part time $65,400 - $78,900We are seeking a skilled Cluster Reservation Agent to lead our Reservations team.Key Responsibilities:Manage and coordinate room bookings for large groupsCommunicate effectively with guests, colleagues and external stakeholdersUtilize software systems to efficiently process reservations and updatesProvide exceptional customer service and supportKey...